Terms of Service
The terms governing your use of services provided by Wit Media. By engaging with our services, website, or communications, you agree to these terms.
Effective Date: March 1, 2026
These Terms of Service (“Terms”) govern your use of services provided by Wit Media (“Company,” “we,” “our,” or “us”). By engaging with our services, website, or communications, you agree to these Terms.
1. Services
Wit Media provides performance-based marketing services, including but not limited to: lead generation, appointment setting, advertising campaign management, and marketing automation systems. Services may be structured as pay-per-lead, pay-per-appointment, monthly retainers, or setup fees. Specific terms, pricing, and deliverables may vary by client and will be outlined in separate written agreements where applicable.
2. Payment Terms
Clients agree to pay all fees associated with services provided by Wit Media, which may include setup fees, monthly retainers, and per-lead or per-appointment fees. All payments are due as agreed upon at the time of engagement. Ad spend is separate and is not collected or managed directly by Wit Media unless otherwise stated in writing.
3. No Refund Policy
ALL PAYMENTS ARE NON-REFUNDABLE. This includes, but is not limited to: setup fees, monthly retainers, and per-lead or per-appointment charges. Wit Media may, at its sole discretion, offer service credits. Credits are not guaranteed and have no cash value.
4. Client Responsibilities
Clients agree to: respond to leads and inquiries in a timely manner, answer incoming calls when applicable, follow up with leads generated, use Wit Media systems and processes as instructed, and maintain open and consistent communication. Failure to meet these responsibilities may negatively impact results, and Wit Media is not liable for such outcomes.
5. Performance Disclaimer
Wit Media provides marketing services designed to generate leads and opportunities. We do not guarantee specific results, including number of leads or appointments, conversion rates, or revenue/ROI. Any performance expectations must be explicitly outlined in a separate written agreement.
6. Custom Agreements
Certain clients may enter into separate written agreements that define pricing structures, deliverables, performance expectations, and contract length. In the event of any conflict, the written agreement will take precedence over these Terms.
7. Chargebacks & Payment Disputes
By engaging Wit Media services, you agree not to initiate chargebacks or payment disputes without first contacting us to resolve the issue. Unauthorized chargebacks or disputes are considered a breach of these Terms. Wit Media reserves the right to pursue legal action, recover fees, damages, and associated costs, and submit evidence of agreement and service fulfillment.
8. Limitation of Liability
To the fullest extent permitted by law, Wit Media shall not be liable for any indirect, incidental, or consequential damages, loss of revenue, profits, or business opportunities, or outcomes resulting from client actions or inactions. Total liability, if any, shall not exceed the amount paid by the client to Wit Media.
9. Indemnification
You agree to indemnify and hold harmless Wit Media, its owners, employees, and affiliates from any claims, damages, liabilities, or expenses arising from your use of our services, your business operations, or any violation of these Terms.
10. Use of Marketing Materials
You grant Wit Media the right to use anonymized or non-confidential results, display performance metrics, and use testimonials, logos, and case studies for marketing, advertising, and promotional purposes.
11. Communication Consent
By engaging with Wit Media, you consent to receive communications via SMS, email, and phone. Message frequency may vary. Message and data rates may apply. Reply STOP to unsubscribe or HELP for assistance.
12. Termination
Wit Media reserves the right to terminate services at any time. Client termination terms may vary and will be outlined in separate agreements where applicable.
13. Governing Law
These Terms shall be governed by and interpreted in accordance with the laws of the State of Illinois.
14. Updates to Terms
Wit Media may update these Terms at any time. Continued use of services constitutes acceptance of any modifications.
15. Contact Information
Wit Media — Jack@witmedia.org — +1 630-349-7850 — Chicago, IL — https://witmedia.org